Privacy Policy

This Privacy Policy describes how your personal information is collected and used when you visit or print document(s) from

Personal information we collect
When you visit, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse, we collect information about the individual web pages you view, what websites or search terms referred you to, and information about how you interact with We refer to this automatically-collected information as “Device Information”.

We might collect Device Information using the following but does not limited to the following technologies:

i. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit

ii. “Log files” track actions occurring on, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

iii. “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse

Additionally when you print or attempt to print document(s) through, we collect certain information from you, including your name, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

We consider Device Information and Order Information as “Personal Information” in this Privacy Policy.

We use the Order Information that we collect generally to fulfill any print jobs placed through including processing your payment information.

Additionally, we use this Order Information to:
- Communicate with you;
- Screen for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Do not track
Please note that we do not alter’s data collection and use practices when we see a Do Not Track signal from your browser.

Data retention
When you place an order through, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Document(s) retention
We will keep document(s) you uploaded for printing for:
- 14 days for paid print jobs that are pending to be printed
- 7 days after printing, which is during the dispute period

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons.


Prota Mark Sdn Bhd
Co. No.: 1201773-V
C-1-59, Kompleks Suria Kinrara, Taman Kinrara Sek 3, 47100 Puchong, Selangor, Malaysia.


Phone & WhatsApp:
+6013 390 1773

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